Terms and conditions for using the site ShopHeyPets.com :

1. Acceptance of Terms:

By accessing and using the ShopHeyPets.com website, you agree to be bound by the site’s terms and conditions, privacy policy, and all applicable laws and regulations.

2. Account Creation:

To make purchases, you must create an account by providing accurate and complete information. You are responsible for maintaining the confidentiality of your account and password. Alternatively guest checkouts are also available.

3. Product Information:

ShopHeyPets strives to provide accurate product descriptions and images. However, actual products may vary slightly. Prices are subject to change without notice.

4. Ordering & Payment:

You agree to pay all charges at the prices in effect when your order is placed. ShopHeyPets accepts major credit cards and specified payment methods for orders.

5. Shipping & Delivery:

ShopHeyPets offers free delivery for orders over ₹1000. Most orders are processed within 1-2 business days in most cases. Estimated delivery times are provided at checkout and is based on the pincode.

6. Returns & Refunds:

ShopHeyPets allows returns within 7 to 30 days of purchase. Products must be unused and in original packaging to be eligible for a refund. Some exclusions may apply.

7. Customer Support:

ShopHeyPets provides customer support 24/7 via phone, email, and chat to assist with questions, order issues, returns, and other concerns.

8. Privacy:

ShopHeyPets has a privacy policy disclosing how it collects, uses, and protects customer data in compliance with applicable laws. Customers agree to the privacy policy when creating an account.

9. Intellectual Property:

All content on the website is owned by ShopHeyPets and protected by copyright laws. No reproduction or use is permitted without express written consent.

10. Limitation of Liability:

ShopHeyPets is not liable for any indirect, incidental or consequential damages arising from use of the website, to the extent permitted by law.