Welcome to our online store!
Online Pet Store, Shop Pet Supplies and Products from Hey Pets
Frequently Asked Questions
We cater to a wide range of pets including dogs, cats, birds, small animals, and more.
Yes, all our products undergo rigorous testing to ensure they meet safety standards for pets. And food products we sell are standard Trademark products.
Yes, we offer free shipping on orders over a certain amount. Please check our website for current promotions.
Shipping times vary depending on your location, but typically range from 3-7 business days within India.
We offer a hassle-free return policy within 7 to 30 days of purchase. Please see our Returns & Exchanges page for more details.
Yes, you will receive a tracking number via email once your order has been shipped.
Yes, we offer discounts for bulk orders. Please contact our sales team for more information.
Yes, we do carry a wide range of grooming products for at-home grooming.
Our customer support team is available to assist you with any questions you may have. Feel free to contact us via email or phone.
Yes, we offer auto-shipments for pet food and other recurring purchases. You can set up a schedule that works for you and enjoy the convenience of automatic deliveries.
You may cancel or modify your order within 24 hours of placing it. Please contact our customer support team for assistance.
No, we do not offer veterinary advice. Please consult with your veterinarian for any medical concerns regarding your pet.
